Omni-Channel Order Performance
The changing dynamics of the consumer direct supply chain are placing increased demand on omni-channel distribution networks, with inventory having to reside almost anywhere. Therefore, if you ship to individual consumers, your infrastructure and fulfillment solutions are likely evolving to compete and sustain market share.
How do you know if your fulfillment solutions deliver the service and efficiency you need to compete and win? How do you stack up with industry peers?
Using order and delivery data, refined through our proprietary model, our order performance measurement solution enables you to understand how you compare to peers and where to prioritize improvements.
Key outputs include your average order cost and service time, in aggregate and by fulfillment location, with comparison to peers; how you rank among your peer group (leaders, medium, laggards), and statistical modeling that determines what your cost should be given your underlying infrastructure, service requirements and customer demand.