Our Experience Is Bigger Than Our Backyard.
Category Expertise
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- Accrual Reporting
- Automated Freight Rate Quoting
- Automation of Prepaid and Add Processing
- Carrier Invoice Auditing and Invoice Consolidation
- Carrier Rate and Contract Management
- Claims Management, Reporting & Recovery
- Continuous Strategy Review
- Customized Business Intelligence and Reporting
- Electronic Data Exchange (EDI)
- Enterprise-Wide Visibility, Control & Accountability
- Freight Cost Analysis and Benchmarking
- Fuel Surcharge and Accessorial Monitoring & Reporting
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- General Ledger Coding
- Industry-Wide Best Practice Implementations
- Key Performance Measurement
- Network Optimization
- Parcel Carrier Service Refund Auditing & Recovery
- Process Standardization & Automation
- Route and Mode Optimization
- Shipment Aggregation
- Supply Chain Modeling
- Trend Analysis and Process Improvement
- Vendor Routing Management
- World Class Transportation Management System
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Industry Expertise
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- Aerospace
- Apparel
- Catalog Sales
- Electronics
- Furniture & Accessories
- Healthcare
- Paper Products & Printing
- Textile
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- Agricultural Supply
- Automotive
- Chemical
- Food Products
- Health & Beauty
- Industrial Supplies
- Sporting Goods
- Wholesale & Retail Trade
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Our Commitment to Excellence
Some People Measure Client Satisfaction. We Live It.
People do business with people; and people prefer to do business with people they trust.
At Transportation Insight, we are committed to exceeding each client’s expectations, to solving today’s problems, and to capturing tomorrow’s possibilities. Because of that commitment, we constantly strive to improve our people, our processes, and our platform, so we can provide clients with unsurpassed satisfaction.
In the pursuit of satisfying every client, we seek honest and open communication with our clients on how to improve our offerings. Not surprisingly, many of our best innovations have come from fulfilling specific client desires and needs. At the end of the day, achieving sustained excellence comes only from committed, smart, honest people – measured by the positive results created for our clients.
I see Transportation Insight’s results firsthand in our sustained growth as one of the fastest growing companies in the United States, and as a company that maintains a world class NPS client promoter score in excess of 80%, with one of the lowest client annual turnover rates. Simply put, Transportation Insight is the best value in the industry. Not because we say it is, but because our clients say it for us, and because our track record shows it.
Thank you for your time. Now we are ready to put these words into action for you.
We want a chance to earn your trust, and I am personally committed to making our relationship successful.
D. Paul Thompson

Chief Executive Officer
Corporate Executive Team
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Paul Thompson, Chief Executive Officer
- 24 years of executive experience in supply chain, logistics, and transportation management
- Holds four executive officer/board level positions and founded or co-founded six highly successful companies in the transportation/logistics industry
- Expert knowledge in both the asset based and non-asset based logistics industries
- Serves on or chairs various non-profit boards or board sponsored committees including Samaritan’s Feet, Appalachian State University College of Business, Hickory Christian Academy, and the Charlotte Foundation YMCA
- BS Degree in Industrial Engineering
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Laura Easley, Chief Business Development Officer
- 23 years of executive experience in supply chain, logistics, and transportation management
- Held key positions at Menlo Worldwide Logistics, the Complete Logistics Company, Innovative Logistics, and ABF Freight System, Inc.
- Experienced in managing multiple Fortune 100 clients’ supply chains from a strategic and operational level
- Expert level knowledge in the non-asset based logistics industry
- BS Degree in Industrial Engineering and Management
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Reynolds (Rennie) Faulkner, Chief Financial Officer
- 20 years of experience in finance
- Held Executive Vice President and Chief Financial Officer positions in the retail industry for Kirkland's Inc. and The Cato Corporation
- Former Managing Director in investment banking for The Robinson-Humphrey Company
- BA Degree in Economics and a Masters In Business Administration
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Chris Baltz, Chief Strategy Officer
- 22 years of executive experience in supply chain, logistics, and transportation management
- Expert level knowledge in less-than-truckload (LTL) transportation and new service innovation across business-to-business and business-to-consumer offerings
- Held strategic executive positions at Arkansas Best Corporation and ABF Freight System, Inc., with responsibility for launching new services such as warehousing, international, truckload brokerage, and consumer household goods transportation
- Former board member of the National Motor Freight Traffic Association and past chair of the National Classification Committee.
- Member of the Council of Supply Chain Management Professionals and the National Industrial Transportation League.
- BS Degree in Industrial Engineering
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Leadership Team
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Todd Fain, Vice President of Business Development
- 15 years of executive management experience in transportation and logistics management
- Held key executive positions at Logistics Management, Inc, M33 Integrated Solutions, Forward Air, Inc and Rocket Express/Red Arrow, Inc.
- Expert level knowledge of the logistics industry and supply chain technology
Connect With Me On: 
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Clay Gentry, Vice President of Logistics Operations
- 12 years of third party operations management and carrier procurement experience
- Managed over $1B in purchased transportation while in a leadership capacity at Menlo Worldwide Logistics
- Expertise in non-asset based logistics management including: transportation planning and process management, engineering and continuous improvement
- Transportation Management System (TMS) process design and integration professional
- BS in Agricultural Economics
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Rick Brumett, Vice President of New Market Development
- 30 years of experience in supply chain management, logistics and transportation management
- Held key management positions with ABF Freight System, Arkansas Best Corporation and WalMart
- EVP and Corporate Officer with a Top 50 3PL
- Held developmental and leadership positions in launching warehouse and international service initiatives for Arkansas Best Corporation and ABF Freight System, Inc.
- Expert level knowledge in the areas of warehousing, network design, retail distribution and international logistics
- BS Degree in Public Administration; Master's Degree in Business Administration
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Jay Wilson, Vice President of Processing Services
- 23 years of transportation and supply chain experience
- Held key management, sales, and distribution positions at Roadway Express, Averitt Express, and Boyles Furniture
- Managed and implemented change and process improvement for teams of 25 to 300 people
- BA in Public Relations and Marketing
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Chris Mendenhall, Vice President of Pricing Services
- 20 years of executive experience in transportation and logistics management
- Held key positions at AFS Logistics, Clipper Express, and ABF Freight System
- Possesses an expert knowledge in asset based and non-asset based transportation industry
- Has extensive pricing experience in Fortune 100 client profiles
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Charles Moore, Vice President of Parcel Pricing
- Over 18 years of experience in transportation and logistics management
- Held management positions at United Parcel Service (UPS) and AFS Logistics, Inc.
- Founded Enterprise Resource Logistics, which specialized in cost containment solutions for large Parcel Shippers
- Expert in parcel logistics management and carrier agreements for UPS, FedEx and DHL
- Pioneer in service refund and parcel auditing industry
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Rich Tracchio, Regional Vice President of Business Development
- Over 20 years experience in supply chain and manufacturing
- Held key leadership positions at Menlo Worldwide Logistics
- Expertise driving global operations initiatives including profitability, lean implementation, continuous improvement and solutions development
- BA in Business Management, University of Scranton
- Former U.S. Army Captain
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Josh Walker, Vice President of Organizational Development
- Held previous key positions as Controller of The Systems Depot and Manager of Capital Projects at Cardinal Health: Oral Technologies
- Degree in Accounting and an MBA with a focus in Finance
- Chairman of the Board of Directors of the Hickory Christian Academy
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Graham Gibbs, Director of Client Services
- 17 years of experience in transportation, logistics and supply chain
- Held leadership positions with JB Hunt Transport, Inc., JB Hunt Logistics and Transplace
- Experienced in supply chain management for multiple Fortune 500 clients
- Degrees in Economics and Business Administration, Masters In Business Administration
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Paul Schmitz, Director of Corporate Sales
- 22 years of transportation and logistics management experience
- Held key positions at Yellow Freight System, Inc and Yellow Transportation in Marketing, Operations and Sales
- Experienced in managing Fortune 500 clients in both non-asset and asset based business platforms
- BS in Business Administration and Marketing
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Chad Burel, Director of Corporate Sales
- 17 years experience in engineering, engineering management and business development
- Held key positions with the United States Air Force, Siecor, and Corning
- Possesses expert knowledge in converting technology-rich solutions into cost-saving value propositions
- Experienced in transportation network modeling, supply-chain optimization and transportation cost reduction
- BS, Mechanical Engineering; M.S. Engineering, Air Force Institute of Technology; Former US Air Force Captain
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Bruce Goforth, Director of Corporate Sales
- 25 years of experience in transportation, logistics management and supply chain solutions
- Held management positions at AFS Logistics, Consolidated Freightways and Red Ball Motor Freight
- Experienced in working with key decision makers and corporate executives in distribution and manufacturing
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Mike Leith, Director of Software Development
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20 years systems development experience in transportation and logistics industry
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CIO Magazine recognition for project at YRC Worldwide (wireless dispatch system for 16,000 P&D drivers)
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Master of Science in Information Systems Management
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Don't Take Our Word For It
"Total Insight’s sister company, Transportation Insight, is one of the most experienced and most professional companies in the freight business.“
Shipping & Warehousing Team Leader,
Health & Beauty
"We started using Transportation Insight for our shipping needs in September 2007. I was very impressed from the start. We were shown the potential savings, both in money and labor hours. We have met those savings. I was impressed with the negotiating team that came to negotiate with our chosen companies. Once we were online with Transportation Insight, the billing was much better. We receive a bill weekly in spreadsheet format. We can use that to do all of our internal studies. The people we have been in contact with are very helpful. We have received our bills as we requested and the issues are dealt with promptly. Our special requests for information have been answered quickly and thoroughly. I highly recommend Transportation Insight, for their professionalism, accuracy and ease to work with."
Accounting Manager, Sporting Goods
"Transportation Insight is an excellent source and tool for anyone in the logistics industry.“
Traffic & Logistics Dept, Industrial Supplies
"Transportation Insight's I.T. department is incredible. The reports they can provide are mind boggling. They are not a typical 3PL where they come in and setup your carriers; instead, Transportation Insight works with us like a partnership, constantly working with us to improve and come up with new tools.“
VP of Warehousing, Food Products
"What impresses me so much is that Transportation Insight never faltered from what they said they would do at the start of the business relationship. Everything that they said they would do, they did! There were no smoke & mirrors.“
VP of Finance, Marketing & Promotion
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