Understanding cost to serve every customer – and deliver every product to those customers – is key to measuring company profitability. This article dives into Total Insight’s methodology in the development of Cost to Serve metrics to help you determine areas where your company can improve, such as unprofitable and low-margin product/customer combinations and high-cost processes. We’ll then help you develop action plans for each to improve profitability across your enterprise. Learn more about this critical measurement and how visibility to it can transform how your company operates.